Cash App is a popular peer-to-peer payments app, that makes it simple to send and receive money. And what makes it more useful is the Cash App Card which you can order and get for free. If you want to get a new Cash App Card, you are on the right post to get all the steps on how to do this. Cash App allows you to order a replacement card in circumstances where you want to change the design of the card as well as to replace a card that is stolen, lost or damaged.
You can order a replacement Cash App Card from the Cash App itself. However, the charges and steps to do this depend on the exact situation you are facing.
There may be many situations where you need to replace a Cash App Card. It could be a case where you are simply not happy with the design and want to switch to a new one. It could also be a case where your Cash App Card is lost, stolen, or damaged.
So how do you go about ordering a new Cash App Card to replace your earlier one?
How to Order New Cash App Card? You can order a Cash App Card by going to the “Cards” tab on the Cash App home screen, next tap on the image of the card, select “Design New Card” if you want to order new design, or select “Problem with card”, which opens a pop-up with an option to “Report card stolen or lost”.
If you report a card as lost or stolen, you may be required to provide additional details for security reasons like your Card number, full name, transaction history, and other relevant information. Once you report a card as lost or stolen in the app, your card number is disabled to prevent misuse.
Let’s see the details to report the card missing and order a replacement.
Contents
How do I report a Lost Cash App Card? How to Replace a Lost Cash App Card
You can report the Cash App Card as lost or stolen using the following two ways:
Report Lost or Stolen Cash App Card using Cash App
- Open Cash App on your mobile
- Go to the “Cards” tab (small card icon) at the bottom menu
- Next tap on the image of the card, which opens a pop-up
- Next Select “Problem with Card” from list
- Next tap on “Report Lost/Stolen”
- Follow the on-screen steps and confirm the additional details
Report Lost or Stolen Cash App Card via Phone by reaching out to Cash App Support Team
You can reach out to Cash App Support Team on their phone: 1-800-969-1940 or reach out to Support via the app
- Open Cash App
- Tap on the profile (person icon) on the top right of your Cash App home screen.
- Next scroll down and tap on “Support”.
How to Get New Cash App Card if it is damaged or you want to change design
You can order a New Cash App Card for $5 via Cash App, if you want to change the design or if your original card is damaged. You can also get the new Cash App Metal Card which comes in Chameleon and Black Color.
To order a new Cash App Card with a different design, follow the steps below:
- Open Cash App on your mobile
- Go to the “Cards” tab (small card icon) at the bottom menu
- Next tap on the image of the card, which opens a pop-up
- Select “Design New Card” and follow the on-screen steps
Your old card will be disabled and a new card will be mailed to you, on successful completion of the steps.
You can add emojis, pictures, etc. to the card to make it look unique and stand out from the crowd.
Can you Get a Replacement Cash App card
Yes, you can get your Cash App card replaced with a new one. If you intend to change the design of the card, you will have to pay $5.
If the replacement is because your card is lost or stolen, there are no fees.
How Long Does it take to get a New Cash App Card
It can take 5-10 business days to get a new or replacement Cash App card delivered to your address, after ordering it on the Cash App.
Do note that this period is counted in business days. So if you include weekends, it can go up to two weeks or more. You can check with Cash App support if you can use the Virtual Cash App Card which is available on the mobile app, during this waiting period to have access to Cash App funds.
Alternatively, you can cash out your Cash App funds to a linked debit card, which can be done instantly at 1.5% fees. If you have added Venmo debit to Cash App, you can even move the funds from Cash App to Venmo.
Does the Cash App Card number change or does the account and routing change on getting a new card?
If you are getting a new Cash App Card to get a new design or to replace a damaged card, the card number will remain the same. However, if the card is lost or stolen, then a new card number is issued due to security reasons and the old card will be blocked for any future use.
Your account and routing numbers won’t change and to view them, tap on the left banking tab and then tap deposits and transfers.
How to Activate a New / Replacement Cash App Card
If you’ve done the hard work of ordering a new card and have received the replacement card in your mail, you can follow the steps below to activate the New Cash App Card. Make sure you have the envelope which has the QR code which needs to be scanned for the activation.
- Open Cash App on your mobile and log-in
- Tap on the Scan icon on the top left of Cash App Home Page
- Scan the QR code with your phone camera.
- After the QR code is scanned, a notification will be sent to your email about the activation of the Cash App.
- Your New Replacement Cash App Card is fully activated.
If you face any problems on scanning saying the card number is not valid or the scan does not go through, it is best you contact the Cash App Support Team to help identify and resolve the issue.
- Tap on the profile (person icon) on the top right of your Cash App home screen.
- Next scroll down and tap on “Support”.
Wrap Up
So while applying for a new Cash App card is an easy process that you can do within the app itself. The more important thing is ensuring security and that you immediately report cards that are lost or stolen to avoid misuse. At the same time, you can check with your Support if you can use Chime Virtual Card till the time you get a replacement, as this can take 1 to 2 weeks.
