Does Bank of America have Zelle? How to Use Zelle with Bank of America [The Easy Guide]

Zelle is a great service that makes bank to bank transfers convenient and fast. If you are looking for an easy guide on how to use Zelle with Bank of America etc. you are on the right post.

The great thing about using Zelle money transfer is that it’s fast and free and you don’t even need to download a separate app to use it. And yes, Bank of America offers Zelle as an option integrated within the bank’s mobile app itself. 

Zelle directly moves the money between bank accounts, using the recipient’s mobile number or email to complete the transfer.

There are no fees in using Zelle Transfer on Bank of America Mobile App. And the transfer is also instant (usually money is moved within minutes) unless the recipient is not registered on Zelle.

In fact, the only case where you need to download the Zelle app is where your Bank App does not support Zelle, which is rare. Even the recipient doesn’t need to bank with Bank of America.

How to Use Zelle with Bank of America? Bank of America offers Zelle transfer option within Bank of America mobile app. You can use Zelle by tapping on “Transfer Zelle” option on app home screen and completing the one time registration. For this, you need to enter your US mobile number or email id and select the BoA checking account to be linked with Zelle, from where funds will be transferred or will be received.

The registration process is simple and hassle free. Let’s look at all the steps to start using Zelle with Bank of America including details on how to register, send, receive money etc. 

How to Register on Zelle Bank of America First Time

For the first time, you will need to complete a one time set up to activate Zelle in the Bank of America App. For this, follow the steps below :

  1. Open the Bank of America Mobile App and sign-in
  2. Next tap on the option “Transfer | Zelle” on the app home screen bottom left (2nd option)
    BoA Zelle 1
  3. Next tap on “Set Up” option to register on Zelle
    BoA Zelle Registration2
  4. Enter the email id or US mobile number that you want to use on Zelle in the “Contact Info” field . This is the critical field as Zelle works using your mobile number or email id to make transfers and anybody can send you money only with this information. You will receive the code on this email id or mobile number to complete registration
    BoA-Zelle-Registration 3
  5. Next enter the checking account you want to link with Zelle, from which funds will be sent or received. If you have multiple accounts, select the one you want to link from drop down.
    BoA Zelle Registration 4
  6. Next select “I Agree” if you have read and accept the terms and conditions
  7. Next you will receive a message saying that the code has been sent to your mobile number or email id. Enter the code and you will get confirmation of successful completion. 

How to Send Money on Zelle using Bank of America App

  • Go to Transfer | Zelle from Bank of America App Home Screen
    BoA Zelle 1
  • Next tap on “Send” under “Send or Receive Money on Zelle”
    BoA Zelle Sent
  • Next enter Recipient’s contact no. (linked with Zelle) either manually or search by Name to find from your phone contacts by tapping on “Add from Contacts”
  • Next enter the amount you want to transfer
  • Next select the account from which the transfer is to be made (if you have multiple accounts linked with Zelle) and tap on Continue
  • Verify the recipient information on next screen under “Review & Send”
  • Then tap “Send” if all the information is reviewed and seems good
  • If the recipient is already enrolled in Zelle, they will get an SMS confirming that you have send the amount and money will be directly credited to his or her account instantly (within minutes)
  • If the recipient is yet to be registered with Zelle, they will still get the SMS along with a link to register on Zelle to receive money, which needs to be completed within 14 days (else the transfer will be reversed and credited back to your account)

How to Request Money using Zelle on Bank of America mobile app

If you want to request your friend for money using Zelle, this can also be done as easily. Just follow the steps to request and received money on Zelle with Bank of America App 

  • Open the Bank of America App and tap on “Transfer | Zelle” on app home screen
    BoA Zelle 1
  • On Next Screen, tap on “Request” option under “Send or Receive Money on Zelle”
    Zelle BoA Request Money
  • Next enter the person’s US mobile number or email, from whom you want to receive the money. You can also select contact name from your mobile by using option “Add from Contacts” (Note if your friend is not enrolled in Zelle yet, you can ONLY use their email id and not mobile number for requesting money)
  • Next enter the amount you want to request from the person
  • Next select the account where you want to receive the money under “Deposit to”
  • Tap on continue and review the request details to make sure all information is correct. You can also mention under comments to let the person know why you are requesting money e.g. for rent, coffee, trips, gifts etc.
  • Next tap on “Request”. If the person is enrolled on Zelle, he will receive a text or email from the bank, informing them the amount requested, which they can pay using the bank app, linked with Zelle. Once they accept the request, the amount will move to your account linked with Zelle within minutes.

How to Split Money using Zelle on Bank of America app

Another cool feature available in Zelle is the ability to split common expenses with your friends like rent, gifting common friends, meals etc. Zelle does the math for you and calculates the amount you want to request using the total amount and number of people involved including your share as well.

Let’s see the steps on how to do this:

  • Open the Bank of America App and tap on Transfer | Zelle on app home screen
    BoA Zelle 1
  • On Next Screen, tap on “Split” option under “Send or Receive Money on Zelle”
    Zelle BoA Split
  • Select your friend(s)’s with whom you want to split the money (can be one or multiple friends) by entering their US mobile number or email. You can instead select contact name from your mobile contacts by using option “Add from Contacts” (Note if your friend or friends are not enrolled in Zelle, you can only use their email id and not mobile number)
  • Next enter the total amount of expenses you want to split and Zelle will do the maths to calculate each person’s share based on number of people including you by default and contacts selected
  • Next select your Bank of America account where you want to receive the funds under “Deposit to”
  • Tap on continue and review the request details to make sure all information is correct. You can also mention under comments to let the person know why you are requesting money e.g. for rent, coffee, trips, gifts etc.
  • Next tap on “Split”. If the person is enrolled on Zelle, he or she will receive a text or email from the bank, informing them the amount requested to split, which they can pay using the bank app, linked with Zelle. Once they accept the request, the amount will move to your account linked with Zelle within minutes.

Zelle Best Practices

  • Use Zelle only for sending and receiving money from your friends, family and people you trust as the transfer is almost instant and non-reversible
  • Double check and confirm the recipient’s US Mobile number or email linked with Zelle, before making the first transfer. Also, if you are sending money after a long time, follow the same practice of checking with the recipient, that he or she still uses the same mobile number and is active with Zelle.
  • When sending money for first time, you can have your friend request the money using Zelle rather than entering the transfer details
  • Alternatively, do a test transfer of very small amount say $1 to have your friend confirm the receipt, before sending complete amount
  • Make sure both you and your friend are enrolled in in Zelle before doing the transfer to avoid delays and any inconvenience
  • If you receive any money from an unknown source, it could be an error or wrong transfer. In such circumstances, it’s best not to spend the money and wait for a sufficient time (say 30 days) to have the error corrected by the bank. Unless you know and trust the source who sent it to you, don’t use such funds.

Follow the tips recommended by Zelle, while sending money through Zelle.

Zelle Bank of America Transfer Limits

Zelle has daily and monthly limits on the amount you can transfer, which varies from Bank to Bank. Bank of America provides a reasonable daily limit of $2500 and monthly limit of $20,000 with Zelle

Wrap Up

Transacting on Zelle using the Bank of America Appas easy as sending an SMS or email to your friend, once you register. 

But make sure that you use Zelle to only transfer money with your friends or known persons, since the transfer works instantly (within minutes) and you won’t be able to cancel. 

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